8.2. Prominerz.com liability under the Agreement is, irrespective of the type, reason and scope of the defect, deficiency or damage, limited to the value of the individual Product that gave rise to liability. Prominerz.com is under no circumstances liable for damage and or disfunction caused by the Product unless otherwise provided by mandatory product safety- or liability legislation.
8.3. Prominerz.com is not liable for any indirect, consequential or special damages or loss of any kind, such as, but not limited to, loss of production, loss of profits and loss of business. Prominerz.com is not liable for compensation for loss or damage due to The Customerís obligation to pay compensation to a third party.
8.4. Prominerz.com is not liable for any problems caused or occurring during customs clearance. The customer is solely responsible for the customs clearance process. In case of a return of goods to the original warehouse the customer is not eligible for a full refund.
8.5. Prominerz.com can not be held responsible for manufacturers failure to deliver. Payback & refunds can only be done if the manufacturer refunds the same to Prominerz.com.
8.6. Refunds are always and only made in fiat currency. Cryptocurrency is an accepted payment at prominerz.com as a tool to transfer funds and not as an asset. Refunds are made based on the amount paid on the day of the order in USD, EUR, CHF or Crypto Assets.
9. Delivery Terms
9.1. The Products are delivered to the delivery address specified by The Customer, unless otherwise agreed. The delivery date is provided for information purposes only and shall not be binding on Prominerz.com. The Customer is not entitled to refuse acceptance of the Products, withdraw, cancel or revoke the order or make claims for compensation due to any delayed delivery.
9.2. If the delivery is prevented due to the Customers negligent acts or omissions, the risk for the Products shall pass to The Customer on the date when the Products were ready for delivery. In case of any damage to delivered Products and/or its packaging, The Customer is solely responsible for making any reservation or claim for compensation in relation to the relevant appropriate logistics/freight company.
9.3. Batches and Preorders ship when the factory has delivered the goods to Prominerz.com’s warehouse. Any delays caused by the factory or forwarding offices including shipping national and international do
not entitle to make claims for compensation or cancellation of the order.
9.4. In case of any problems occurring during customs clearance, Prominerz.com is not responsible for any loss or fees. The Customer is solely responsible for the clearance process of the goods. The Customer is not entitled to make claims for compensation due to any delayed delivery or problems during customs clearance.
9.5. Should an order be returned, blocked or taken by customs, the Customer will be charged the occurring fees and no refund or cancellation will be granted.